FAQ

FREQUENTLY ASKED QUESTIONS👩🏾‍💻

 

  • Can I color my Cute Headband Wigs™ ?

🎉 Yes, all Cute Headband Wigs™ can be coloured  However, we recommend you seek a professional colourist to obtain optimal results and prevent over processing.

 

  • When Will I Receive My Refund?

⏰ Approved refunds may take 2-3 business days for it to display on your credit card statement.

 

  • How Long Does It Take For Shipping

💁🏾‍♀️ Please allow 3-5 business days (processing/production). When orders are ready you'll receive an email notification. Once shipped, please allow 8-14 business days to receive your order (🇺🇸 & 🇨🇦).

 

  • Should I workout in my Cute Headband Wigs™ ?

🏃🏾‍♀️ Yes, Cute Headband Wigs™ stay 💪🏿secure when you're getting it in.😌

 

  • Can I Shower Or Swim With Your Cute Headband Wigs™

😎 Yes, you can. Although we do recommend that wear a swim cap or avoid getting it drench. No one want to deal with wet hair on vacation. We also recommended you wash both your natural hair & your Cute Headband Wigs™ in the event you get drench in the sea.

 

  • Why Did My Payment Fail

🤓 Payment failure could be due to: Incorrect cvv security code | Insufficient fund on card | Exceeding cc limits.

👩🏾‍🔧 Please contact us using the “Chat with us” button on the bottom right of the screen or email is at hello@cuteheadbandwigs.com so we can help.

 

  • What If My Order Delivery Was Delayed

🚚 We'll always deliver your orders on time under normal circumstances. Although shipping delays may occur due to holidays, natural disasters, or carrier delaysPlease keep in mind holidays (days) don't count as business days, this should be considered when calculating shipping times.

 

  • Have more question?

“Chat with us” or  email us at hello@cuteheadbandwigs.com